City Road Veterinary Centre (City Road Vets) are a long established, RCVS accredited small animal practice based in central Truro, who offer expert care and veterinary services to over 7,000 clients who have passed through their doors over the past 20 years. They have excellent facilities on offer for their customers, including a separate sterile operating theatre, a dental and X-ray suite, all with piped oxygen for general anaesthetics. Their dental unit also allows them to perform ultrasonic descaling, polishing and high-quality dentistry when required.
For the past two years City Road Vets have turned to Vet Index and trusted them to help design and deliver their regular e-newsletters that they send out to their 2,000-customer base.
Their e-newsletters form a vital part of their communications with their customers and supporters. When asked why City Road Vets choose to send e-newsletters, Sophie Anderson, Practice Manager, said,
“The e-newsletters offer us a way of cherry picking some of the best pieces of our monthly news that we want to share digitally with our customers and community. The e-newsletters are an ideal way for us to communicate news about our practice, our team or any of our staff’s charitable fundraising efforts. It also gives us a vehicle through which to highlight special services we offer such as our senior wellness checks for animals over 8 years”.
When asked why they chose Vet Index to produce their e-newsletters, Sophie also commented,
“We needed a supplier who could help us put together a high quality, e-newsletter with minimum input from us to have to deal with. The Vet Index design team have been great at both designing our e-newsletter to our high standards, according to our brand guidelines, and they are highly proficient in turning it around quickly and sending the e-mail broadcast to tight deadlines when we need it. It saves us valuable time so that we can concentrate on what we do best; providing the best Veterinary clinical care that we can to our patients. We simply supply the stories and the images to Vet Index and they do the rest! It’s easy, straightforward and a valuable service that we would highly recommend to others.”
Vet Index are the biggest provider of practice newsletters and e-newsletters for the UK and Irish veterinary profession, and are well equipped and accustomed to handling news that our customers wish to share. We design, produce and distribute e-newsletters either using a standard template on a quarterly basis or we adapt our templates to suit our customer’s needs. To find out more about e-newsletter service contact us at http://vetindex.co.uk/vet-practice-newsletters/